How to Log In to Client Keeper For the First Time

This guide will walk you through the process of logging into the Client Keeper mobile app for the first time, setting up your personal profile, and enabling notifications to get started.

What You'll Need:

  • The Client Keeper app installed on your phone.
  • An internet connection.
  • You must have already signed up for an account on the Client Keeper website.
  • Access to the welcome email you received after signing up, which contains your temporary username.

Steps:

1. Open the App and Navigate to Login

When you first open the Client Keeper app, you will see a welcome screen. Since you have already created an account on the website, you will need to log in.

  • On the welcome screen, locate and tap the Login link at the bottom of the page.
  • You will be taken to a new screen with a purple header that says "Keep Past Clients. Nurture New Leads."

2. Enter Your Credentials

You will now enter the username and password associated with your account.

a. In the Username field, type the temporary username you received in your welcome email. Alternatively, you can use the email address you signed up with.
b. In the Password field, type the password you created during the website signup process.
c. Tap the purple Login button.

3. Complete Your Personal Profile

After logging in, you'll be prompted to fill in your personal details to complete your profile.

a. On the "Personal Detail" screen, enter your First Name and Last Name.
b. Enter your Phone Number.
c. Fill in your mailing Address, including City, State, and Zipcode. (Providing your address allows us to send you a welcome present!)
d. Once all fields are complete, tap the purple Next button.

4. Allow Notifications

Client Keeper uses notifications to send you important reminders about your follow-ups.

  • On the "Never miss a thing" screen, tap the purple Allow Notifications button at the bottom.
  • A system pop-up will appear asking for permission. Tap Allow.

5. Enter the App

Your account is now fully set up and ready to use.

  • You will see an "All Done" confirmation screen.
  • Tap the Enter App button to go to your main dashboard.

You have successfully logged in and are now on the "Follow Up" screen, ready to start managing your clients!

Troubleshooting:

  • Can't find your temporary username? Check your email inbox (and spam folder) for the welcome email from Client Keeper.
  • Forgot your password? On the login screen (Step 2), tap the "Forgot your password?" link below the password field and follow the instructions to reset it.

Next Steps:

Now that you're logged in, you can begin adding your past clients and new leads to start getting follow-up reminders.